How to Respond when Facebook censors your political speech


There's been a lot of buzz lately about Facebook "censorship" of free speech.  The Blackadder One case I wrote about a couple weeks ago was just an early warning sign of more trouble to come.  Recently Jon Pincus has been posting a series of diaries at Tales from the Net and Liminal States about his encounter with problems very similar to those Derek Blackadder ran into when he tried to organize workers on Facebook.   Pincus's posts include a very good trail of documentation of the problems he's encountering, which make this series one of the more interesting resources on Facebook censorship I've seen.  (As an aside: thoroughly and clearly documenting the problems you have with software is one of the best ways you can help your software or service provider diagnose and fix the problem.  But that's a rant for another day.)


As it turns out, Blackadder and Pincus are running up against Facebook's rather crude anti-spam filters, which, in certain cases, flag a discussion board post as spam if the post includes a link to a web page outside of Facebook.  While one can certainly sympathize with Facebook's desire to block spam on its services, it's easy to see how this kind of crude filtering technology (which is well behind the cutting edge of spam filtering software, by the way) can cause problems for those trying to organize Facebook users for legitimate purposes.  It does appear that Facebook isn't trying to block or suppress speech per se, since spam-filtered posts are often ensconced in a trail of other, non-filtered posts with very free-ranging discussion.  Still, the result of Facebook's crude filters is, as Pincus says, a chilling effect on political speech.


Now Pincus is extrapolating his experience into something which is hopefully more useful to the wider Facebook community - a guide for responding when Facebook censors your political speech, based at Wired's how-to wiki.  If you're having trouble with spam-filtering on Facebook, check out this resource, and if you have more to add, go ahead and do so.


I hope that this resource will lay the groundwork for later resources which help online activists fight draconian online corporate policies in a variety of contexts, like Google account shutdowns and the plethora of Beacon-like Facebook abuses likely to come in the future.  Eventually, I'd like to see a resource that provides top-notch practical and legal advice to social networking consumers, and perhaps serves as a hub for organization, in much the same way that Chilling Effects serves bloggers who are harassed by corporate cease-and-desist letters.  Extrapolating out a bit, such resources could be the starting point for a well-organized online consumer movement which I wrote about yesterday.


For now, though, if you are running into Facebook's spam filters, or if you are having similar problems at other social networking sites, check out the Pincus guide, and add on to it if you have more to contribute.



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Glad you found it useful! (none / 0)

Great description and context, Shai ... thanks!

One thing I'd like to clarify: the writeup was based somewhat on my own experiences, but much more on those of other activists -- for Barack Obama and Hillary Clinton during the primary season, and before that people like Derek Blackadder.  So thanks to all who helped here!

And in Facebook's defense, they have done a lot to make activism easier there -- "Causes" in particular seem to have great potential.  It's in Facebook's interest to make it a hospitable climate for activists , or they'll go elsewhere.  So hopefully these are just part of the growing pains as what was "just" a social network site becomes part of the political process.    

Finally, since there isn't yet something like Chilling Effects which tracks this issue, if something like this has happened to you -- on Facebook or other social network sites -- please leave a comment on the Wired Wiki page or one of the blog threads.  


jon
by Jon Pincus on Sat Feb 23, 2008 at 02:45:53 PM EST

Re: Glad you found it useful! (none / 0)

Thanks for the clarification!  Yes, I should have been a bit more even-handed with Facebook.  But I'm glad you got the ball rolling with an effort to help Facebook activists assert their rights.


Strengthening the progressive movement through liberal entrepreneurship http://www.plantingliberally.org
by Shai Sachs on Sat Feb 23, 2008 at 02:51:41 PM EST
[ Parent ]

A "guide for social network activists"? (none / 0)

Well, Facebook has not exactly covered themselves with glory here... but it's a difficult situation.  The troll attack on the Obama page has been really intense -- and is still going on, even after they deleted the discussion board -- and it's not clear they really took this possibility into account...

On the more general question of helping Facebook activists: is there any guide or handbook out there?  It could be interesting to expand on this initial wiki page and cover other topics -- how to use Causes and Groups effectively, the importance of constantly documenting what you've been doing, the most effective techniques to recruit, and so on.

And the same question goes for other social network sites.

If any readers know of information related to this, please share it!

jon


jon
by Jon Pincus on Sat Feb 23, 2008 at 10:03:47 PM EST

activist guides (none / 0)

There's this, from e.politics: http://www.diosacommunications.com/myspa cebestpractices.htm.  But it applies to Myspace, not Facebook.  I've seen some discussion on progressive exchange about similar topics, but I'm not sure if anyone came up with a guide yet.


Strengthening the progressive movement through liberal entrepreneurship http://www.plantingliberally.org
by Shai Sachs on Sun Feb 24, 2008 at 06:53:29 AM EST
[ Parent ]

wow, very useful ... (none / 0)

while the details may be different, most of the general principles apply on Facebook as well ...

thanks for the link!

jon


jon
by Jon Pincus on Sun Mar 02, 2008 at 12:58:03 PM EST
[ Parent ]


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